17 Commission FAQ
Updated: Sep 7
We've listed some of the most frequently asked questions to give new clients some basic understandings of how to commission art from us.😊
Please note that these rules only apply to Nekotama Anime only.
※ About The Commission Process ※
1. I am new to art commissions and I don't know the process. What should I do?
2. I am new to art commissions. What information should I give you?
When you contact us, you can take the initiative to download our custom form, fill it out and send it to us. Or send us the following information:
1. What kind of commission are you looking for?
2. What is your ideal budget?
3. Which artist are you interested in?
4. Is there a specified delivery date?
5. Will this be used for personal or commercial purposes? (The latter needs to explain how you will use it.)
6. Character size: Headshot/Half body(chest)/Half body(waist)/Full body. Or Chibi style.
7. Character details: hairstyle, skin color, eye color, body type, clothing, props or accessories, etc. If you have reference pictures, please provide us.
8. Do you need background? What kind of background is needed?
9. Do you have a specified image size? Vertical or horizontal Orientation?
10. What theme/atmosphere do you need? (Such as innocent, cute, arrogant, sweet, warm, mysterious, etc.)
3. Why do I need to tell you my budget?
This can save you lots of time. We can recommend to you the artist that fits your budget range.
We found that after spending a lot of time on communication, customers found that the quote was way over their expected price. It could be frustrating and disappointing after all the time they've spent.
So we decided to formally add this to our commission request process.
4. Should I pay the full amount first to get the slot?
Yes, we usually don't schedule a slot for a customer until we receive the order.
5. What is the next step after I've placed the order?
When we've received your order, we will arrange a schedule for you and let you know the date.
When the artist completes the rough sketch, we will send the rough sketch to you for review.
If the artist has any questions, we will pass them on to you. Please feel free to let us know if you have any questions.
6. How long will I have to wait before receiving an illustration?
The time required for each artist is different. The time is determined based on the complexity of the order.
If you have a specified delivery date, please contact us to confirm the artist's availability.
Currently, the wait time is up to 1~2 months depending on which artist you will choose.
※ About Commission Slots ※
1. The artist I want has closed commissions, can my name be put on the waiting list?
We currently only accept repeat customers and commercial commissions to be added to the waiting list. When artists open commissions, we will post announcements on our homepage, DC, Twitter, and Instagram.
2. I didn't reply to the message in time to place an order. Will I lose my chance to get a slot?
We don't wait when customers do not reply for more than 36 hours. The slot is a first come first serve base. You will need to wait for the artist to open commissions again in the future.
※ About Payment And Price ※
1. I don't have Paypal, how do I pay? Do you have other payment methods?
Even without Paypal, you can pay with credit and debit cards through a Paypal agent without logging in to Paypal.
The cards that will work are not exactly the same in each country. But generally, VISA and Master cards should work. You can also use JCB if you have it in Japan.
The operation is as follows.
For our official website shop:
2. I have budget constraints. What is your approximate price?
You can see our base prices from here.
Please note that the prices shown on this page are preset in full color.
The actual price will depend on the complexity, the more complex the higher the price.
※ About Art style ※
1. What is the difference between "Regular color" and "Painting style"? Is there a difference in price?
The painting style is less anime-looking with no visible line art and with more textured colors. The regular style would have solid line art and cell coloring.
We have some samples here provided by artist Bugie.
Here is Bugie’s regular style:
Here is Bugie’s painting style:
The painting style usually takes more time and the price will be higher than the regular color style.
2. I'm looking for BL / GL / NSFW / Furry art. Can you do it?
Yes, we can take on this type of art commission.
However, some artists may not be able to take on certain content. So please contact us before placing an order.
3. Why don't you provide a color preview?
Sometimes we provide a color preview. However, it depends on the artist's drawing method.
Some artists use a drawing method to make overall color adjustments to the work after it's finished. The difference between the draft stage and the complete art stage can be huge. Providing a color preview at the draft stage doesn't help at the sketch stage in this case.
When the work is finished, you can still let us know if you want to change the color. The artist will evaluate if a modification fee is required.
※ About The Copyright ※
1. What is copyright? I want to use the artwork on my product/ channel, which license should I buy?
If the work will be used for income-generating purposes, we recommend that you purchase a "commercial license".
Here is our authorization specification, including the use of personal use, commercial authorization (non-buyout), and buyout copyright.
Please note that our buyout copyright may not equal what you defined as "full copyright". Please contact us if you have any questions about our licensing.
2. How much is your copyright fee?
The copyright fee will be based on a multiple of the total price of the work, ranging from 1.4~4 times. It varies from artist to artist.
If it is a long-term cooperation series or multiple pieces, the artist may offer discounts. Please contact us for an accurate quote.
※ About Live2D/Vtuber Model Art ※
1. I am looking for Vtuber model, do you also do rigging?
2. I am new to Vtuber. What is rig? What is a component layer/split layer?
Rigging is like animating, you will need a rigger to make the character moves.
If the rigging is not completed, the model will not be available for software such as Vtube studio.
The character model art will be a PSD file with all the movable parts separately in layers (e.g. upper lip and lower lip, so you can open and close your mouth. Hair locks are separated so the hair can flow when needed. Arms are divided into the upper arms, lower arms, and hands so they can move.)
When rigger receives this PSD file, they can rig (make the model ready to move) for you.
Basically, you will need someone to do these 4 steps for you:
1. character design
2. character model art
3. separate the character into layers (A proper PSD file.)
We can do these 4 stages for you.
Usually, 2 and 3 are done at the same time by an artist.
If you don't need a design sheet, usually we can also complete the character design when drawing the model art.